Delivery Information Same Day Hand Delivery Order by 1:30 p.m. Monday to Friday, 11:00 a.m. Saturday and Sunday, in your recipient's time zone, and your flowers will be hand-delivered that same day.   Local Delivery Urban Meadows offers van delivery through out Chicago and the surrounding areas.  Watch for our van making deliveries all over Chicago land!  Delivery within the Chicago loop is $7.00, with deliver outside loop at $11.00. We offer discounted delivery rates and minimums for those who place subscription orders, i.e., ongoing weekly or bi-weekly flowers or plants. Delivery charges are additional to flower costs and depend upon your location.   National and International Delivery National and International delivery is provided by Bloom Net and FTD.   Peak Holidays Times The floral and gift business experiences an increased volume of orders during major holiday periods, such as Halloween, Thanksgiving, Christmas, Valentine's Day, and Mother's Day. While we ordinarily can guarantee delivery on the exact date you choose for delivery, the high volume of orders we handle during major holidays prevents us from guaranteeing delivery during those weeks. During these times, we may ask you during checkout to select alternate delivery dates in the event we cannot meet your originally requested date. Please keep this in mind when placing all your holiday orders. During holiday periods, please make sure to read the Important Delivery Information posted throughout the Web site.   Delivery by a Parcel Carrier Floral, plants, gift baskets, food gifts and collectibles marked *Direct are delivered by a carrier such as UPS, FedEx, DHL, or the United States Postal Service. These items cannot be delivered same-day or on Sunday.   Substitution Policy There are times when substitution is required for items delivered by a florist. If we are out of a particular item or decorative element, i.e. a specific basket, vase, plush, tin, etc., we may substitute a similar item or element of equal or greater value to ensure your gift arrives on time. In making substitutions, we take great care and consideration in finding gifts that will meet or exceed the expectations of both the gift giver and recipient. And remember, in cases where substitutions are made, our 100% Guarantee always applies. The look and feel of the arrangements featured will remain the same, with our designers paying careful attention to overall shape, size, style and color combinations. Our floral arrangements contain only the freshest flowers, and substitutions may be made depending on seasonal and regional availability.